Privacy policy

At Amwoodo, we prioritize the privacy and security of our customers' data above all else. We do not engage in data mining practices, and we are committed to ensuring that all customer information remains safe and confidential.

Any data collected from our customers will be used solely to improve our products and services, particularly in gathering feedback to enhance user experience. Additionally, some of the data may be utilized for promotional purposes to inform you about new features, special offers and/or our Loyalty Programs and other updates that we believe will be of interest to you. Rest assured, we adhere strictly to our customer confidentiality policy, which outlines the measures we take to protect your data and maintain your trust.

Data We Collect-

As permitted by law, we collect personal information during business transactions.

·         Name

·         Email address

·         Postal address

·         Phone number or mobile number

·         Payment instrument details (such as credit card information, credit history, and security codes)/As per RBI regulations

·         Future communication preferences

Usage of Your Personal Information-

·         Create and manage information for master maintenance

·         Process payment for purchases or other services

·         Protect against or identify possible fraudulent transactions

·         Enforce the terms and conditions of agreements, and otherwise lawfully manage our business.

·         Access to Information by Relevant Person

Terms of Use

Welcome to Imeco. These Terms of Use govern your access to and use of our website, products, and services. By accessing or using any part of our platform, you agree to be bound by these terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. Website Access: You are granted a limited, revocable, non-exclusive license to access and use the website for your personal use only. This license does not include any resale or commercial use of the website or its contents.

2. User Account: To access certain features of the website, you may be required to create an account.

3. Intellectual Property: All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of I’m Eco or its content suppliers and is protected by international copyright laws.

4.  Our products and services are protected under registered trademarks to ensure their authenticity and maintain our brand integrity. Specifically, the "Shave Eco" brand is protected under Trademark Number 10188156, which safeguards the unique qualities and features of our eco-friendly shaving products.

5.  In addition, our "Dencrus" line, known for its high-quality dental care solutions, is protected under Trademark Number 5332454. This trademark ensures that the distinctive elements of our Dencrus products remain exclusive to our brand.

6.  Furthermore, we have a trademark application in progress with Application Number 6411344. This application represents our ongoing commitment to expanding our brand and introducing new, innovative products to the market.

1. Prohibited Activities: You agree not to engage in any of the following prohibited activities:

• Use the website in any way that may damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website.

• Use any automated system, including but not limited to, robots, spiders, or offline readers, to access the website.

• Attempt to gain unauthorized access to any part of the website, user accounts, or computer systems or networks connected to the website.

2. Limitation of Liability: In no event shall I’m Eco, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from

3. (i) your access to or use of or inability to access or use the website

(ii) any content obtained from the website

(iii) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

1. Governing Law: These Terms of Use shall be governed by and construed under the laws of Kolkata, West Bengal without regard to its conflict of law provisions.

2. Changes to Terms: We reserve the right, at our sole discretion, to modify or replace these Terms of Use at any time. If a revision is material, we will provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Your continued use of the website after any such changes constitutes your acceptance of the new Terms of Use.

If you have any questions about these Terms of Use, please contact us at connectus@imeco.in.

By using our website, you signify your acceptance of these Terms of Use. If you do not agree to these terms, please do not use our website.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

• With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.

• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.

• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

 Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age. 

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.

• Right to Delete: You may have a right to request that we delete personal information we maintain about you.

• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.

• Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.

• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.

• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at connectus@imeco.in.